Flashing Red Light

  • Books
  • About
  • Meet the Clients

Ambiguity… the Entrepreneur’s Friend

June 26, 2013 by David

“Ambiguity” — may be the largest force in the entrepreneur’s life and ecosystem.  Funding, customers, product development — all beyond the control of the entrepreneur.  The ability to handle ambiguity is a factor that I’ve encountered again and again in not only startups, but in real life, particularly the harsh environment of the emergency first responder.

Incomplete data, incomplete facts, partially completed product, inconclusive market data, partial context… limited time… what do you do?  Is this a threat?  An opportunity?  A distraction best ignored?

And as a leader, is this “business as usual” or does the environment shake you to your core? render you frozen with indecision… Is ambiguity  “comfortable” or at least familiar?

Is ambiguity your friend, or your foe?

In any uncertain situation whether business, or a traffic accident, I believe it is essential that the leader, or a leadership team, be comfortable with ambiguity.  So how do you spot this rare animal in a leader (or potential leader)?

Use the test here: http://jasonseiden.com/handling-ambiguity/ because his simple tests… resonate with my experience:

  • Comfort with unclear social settings
  • Intellectually curious
  • Strong and demonstrable “action orientation”
  • Good judgment

I couldn’t agree more.  Time and again I’ve found that leaders with those qualities/attributes… do fine with ambiguity.  And leaders not “comfortable” (an odd word, in this context) with ambiguity… they’ll drive themselves nutty, or at least their families.  Been there, done that.

Don’t have what it takes?  Don’t fret… it probably means your normal.  The ability to handle ambiguity, while “impressive” in the abstract, isn’t “normal” — in fact, these leaders can be hard to live with, hard to follow, hard to understand.  Don’t believe Hollywood’s projection of a leader… just because your leader is comfortable with ambiguity doesn’t mean they’re right.  Or easy to follow.  You may be a top performer in the leadership team precisely because you are not comfortable with ambiguity.

Most high performance teams need a combination of leaders comfortable with ambiguity, and members of the leadership team that insist on unambiguous decisions and stratetgy — wisdom and superior execution are a complicated combination of both perspectives.

Filed Under: Entrepreneurs, Leadership, Sometimes A Blog Tagged With: coach, entrepreneur, founder, measurable objectives, shared values, startup

Ang Lee and the Uncertainty of Success

February 28, 2013 by David

“It’s common to hear “follow your bliss” or “do what you love and success follows.” Sounds great, right? Except here’s one small detail: You never get to know if it’s ever going to happen. You don’t get to choose if and in what form the success manifests; you don’t get to choose when it arrives.”

— Jeff Lin

In my newsletter last week I addressed the issue of startup founders with insufficient passion… you might want to read the thoughtful piece by Jeff, from which the quote above was pulled:

http://jeffjlin.com/2013/02/23/ang-lee-and-the-uncertainty-of-success

foto_no_exif-1

Jeff relates his view of the director Ang Lee, whom he interviewed before he was “successful” and operating at scale, and reveals vital information about Lee’s journey which you may not know.  And whether you are a lone wolf entrepreneur, or a leader fighting to break through, Jeff has some perspective you’ll want to ponder.

(He’s also a great writer, and the piece is thought-provoking even if you are not an entrepreneur)

Filed Under: Entrepreneurs, Sometimes A Blog Tagged With: entrepreneur, goals, perseverance, startup

What Do You Really Want?

February 19, 2013 by David

As a venture capitalist, I met many engineers attempting to raise money for their startup tech company dream.  A pattern quickly emerged, which I hadn’t expected.  They couldn’t tell me why they wanted to start a company.

Often there was no passion as they struggled to explain Why.  And frankly, their explanation often sounded scripted.  Understandably, they were trying to tell me what they thought I wanted to hear – a common symptom when founders are trying to raise money.

As the pattern further developed, I eventually realized that they weren’t capitalists.  Almost none could tell me what their business model was for their company, let alone tell it with passion.  The simple reason: they weren’t passionate about the business.

This alone wasn’t reason enough to turn them down, but it was a huge red flag.  You won’t find many successful businesses, let alone high-risk speculative startups, without a passionate leader to take them through the very tough parts.  They have to really, really want it.

In fact, one prominent angel investor I work with told me years ago that he has never lost money when the founder was pursuing his or her passion – its not his only requirement for investing, but it is his most important one.

As it turned out, I found that many startup founders were primarily motivated by the desire to have independence.  Simply put, they wanted to control what they worked on, to choose who they worked with, and even the office space in which they worked.

And they didn’t realize it.

There are two problems with this.  First, they’re usually not going to get funded.  Passion for obsessive control is not a successful investment criteria for any investor (regardless of the homilies for Steve Jobs).

Second, if they somehow succeed in getting funded due to special circumstances (e.g. misrepresenting their motive of control; a frothy market for investment in the category; luck) they will be replaced as the leader by their investors at the first opportunity.

And this is truly unfortunate.  Reputations will suffer, months or even years of work will be sacrificed, and often teams will splinter irreparably, despite long-term relationships.  And the founder won’t get what they wanted in the first place!

This is just one example of misery due to not understanding what you Really Want. There are others…

You probably know a lawyer or two who are miserable in their chosen profession, despite having loved law school.

Engineers who discover they love teaching far more than working as an engineer.

And technical founders that never really wanted to run a business and revel in capitalism.

Often this can be avoided by a practice of mindful choices, along with a few tools.

Wants

Most of my clients are familiar with a simple, but demanding exercise I take them through.  I’ll summarize the key concepts for you here:

First, we need to distinguish between what we Want from what we Need.  Wants are aspirational, often thoughtful and informed.

For instance, if asked, most entrepreneurs will say that they Want “Integrity” in their life.  After all, who would say they don’t want to act with integrity?   Other examples include the Want for “Creating”, “To Be Appreciated” and “Financial Success”.

The exercise I use guides you through the thought experiment of trading off various Wants against each other, so that you can decide their relative importance in your future decisions.  A simplistic example would be “Choose one of Rich and Famous, but not both… which do you want?”

There is no right answer, and so the exercise is to determine your most important Wants. 

Of course, you could avoid the hard work, and make a list of 20 or even 30 aspirational goals, something like “To always act with integrity, while becoming rich and famous, and controlling every single thing and also being appreciated as a loving sensitive person who can relate to anyone… etc. etc.” but it wouldn’t be very practical.  Or realistic.

And the research shows that we can handle a limited number of goals and aspirations at any given time; I usually suggest no more than five.

Part of the exercise is designed to “get around” the intellectual, analytic part of our mind that tries to run most of the decision-making and goal-making in our lives… and get to latent Wants that have gone unnoticed because it’s not part of the intellectual, theoretical view of ourselves that we hold (or that we inherited from our parents).

Clients often uncover Wants that are deeply meaningful and touching, that didn’t make their first draft list of the most important.  This is when individuals sometimes realize (for instance) that they’ve always loved teaching; they’ve always loved tinkering; they’ve always loved creating products. 

Now we’re getting somewhere!

(And my investor colleagues would be interested in hearing about a startup that taps a founder’s life-long passion).

Needs

The second aspect of this topic is understanding your underlying Needs. Needs are the fundamental requirements that you can’t modify.

For example, one of my clients knows from long experience that she “needs” demanding cardio exercise at least every other day, if not 5-6 days a week.  Without enough of it, her physical self affects her mental self, and thus professional effectiveness, even her personal relationships.  She becomes edgy, even a little depressed.  If you aren’t like this, you probably know someone who is.  This isn’t a “Want” because it isn’t aspirational, and she can’t really “control” it in any simple way, it is an underlying drive.

A darker example of a Need would be an alcoholic that needs a drink, or really any addiction, including the addiction to always be working.

We will do almost anything for a Need – such as those previously described Founders who fib to their investors (and/or themselves) about their Need for control.

The relevance of the Need is that we want to understand it, without judgment.

Why?  Simply put, Needs that aren’t understood and identified, have a habit of sabotaging our work, our journey, and our relationships.  Regardless of whether it is a positive Need such as needing daily exercise, or a negative Need, such as controlling every small detail in product development, the first step is identifying it.

This part can be tough – our self-image, let alone our professional image or “brand” may not easily accommodate the insights about our Needs.

This process must be confidential, or the client will avoid the less flattering Needs or may not be able to admit to themselves what they really Want for fear of being seen impractical, greedy, or even unworthy.  This is one of the reasons why this can be very hard work.

But it is essential.  Even if there are no grand revelations, and the Wants and Needs documented through the exercise were known to the client all along, the clarity and written record creates a measuring stick that can be applied to future decisions.

I often encourage clients to review their final Wants/Needs inventory on a periodic basis, and when faced with a difficult decision.  They can remind themselves why they may be tilting in a particular way on the decision, and with this self-awareness, make a better decision consistent with their long-term goals.

And those unfundable technical founders I kept meeting in venture capital pitches?  They were mistaking their Need for control to be a Want for entrepreneurial work.

They will be far more successful if they find a role where their control requirements are a welcome attribute, or by partnering with an entrepreneurial leader who is passionate about capitalism.  And in the end, they’ll be far more happy, getting what they really Need.

 

Filed Under: Coaching, Entrepreneurs, Sometimes A Blog Tagged With: business venture, entrepreneur, founder, goals, passion, shared values, startup

My Role in Your Success

February 8, 2013 by David

I’ve been ruminating on why I so thoroughly love my job… and this morning I received another reminder.

One of my clients related how he landed a client this week, following a methodology for presenting his proposal & price. He got the project he wanted, at the price he wanted, and the kind of client he wanted. It was his first sale.

Ever.

In fact, he hasn’t even left his current employer; he’s been developing his new start-up for months (years?) and was still developing concepts… when an opportunity arose.

Me? My role was helping him understand the sales cycle, the role of the proposal… specifically content, timing, and how-to-present. He confessed it didn’t seem natural to him, and the methodology flew in the face of what he knew of “sales” (largely informed by Hollywood). But he held the faith, and did it.
And nailed it.

I can’t tell you the deep satisfaction it gave me to hear this. About 1,000% more satisfying than if I had done the deed. It’s one thing to do it yourself; it’s quite another to help someone tap your years of experience and do it themselves. Then you know you what you do, and how you do it, matters.

I’ll be talking more about how this happens, and why, in a future newsletter.

K Grainger Win
But for today, let’s celebrate his victory.

Another business launches…

Filed Under: Coaching, Sales, Sometimes A Blog Tagged With: clients, coach, entrepreneur, founder, sales

Better Cognitive Function for Entrepreneurs

December 15, 2012 by David

Entrepreneurs can gain better cognitive function, execute on multi-tasking challenges more effectively, and solve problems like Sherlock Holmes.

All by a daily or weekly mindfulness practice of as little as 15 minutes a day… it may even build a defense against Alzhiemers later in life.

Check out this timely article in the New York Times on meditation and mindfulness.

 

Filed Under: Entrepreneurs, Sometimes A Blog Tagged With: entrepreneur, leadership, meditation, mindfulness, problem solving, thinking

Metrics… for Life

November 19, 2012 by David

My clients will recognize my constant encouragement to set measurable objectives, and then utilize consistent process to apply metrics consciously and mindfully… for business goals and career goals.

Now there’s a book that helps define the benefit of this philosophy for your personal life, particularly if you are a busy and forward-driving executive or entrepreneur.

Clayton Christensen of the Harvard Business School wrote How Will You Measure Your Life? after a series of life events propelled him to share his point of view (an amazing and moving story).

He writes that his first clue that there was a problem with ensuring a happy and successful personal life was when he attended an HBS reunion to discover that nearly every member of his class had been spectacularly unsuccessful (and generally unhappy) in their personal and family lives, despite many accomplishments in their professional lives.  Sound familiar?

I appreciated Christensen’s realization that his classmates were extraordinarily gifted, with both talent and opportunity, trained to cast sophisticated strategy into aggressive business plans, and execute accordingly.  It wasn’t that they had planned to be unsuccessful in their personal lives, it was simply that they had no plan for their personal lives… and perhaps predictably, the results weren’t what they had assumed.

This realization is at the core of mindful and thoughtful coaching.  Set measurable objectives, explicitly and thoughtfully, and then scrupulously measure progress against the objectives.

I can’t recommend this book highly enough for every entrepreneur and business person; get it and read it.

Filed Under: Entrepreneurs, Sometimes A Blog Tagged With: clayton christensen, entrepreneur, goals, harvard business school, HBS, leadership, measurable objectives, metrics, objectives, work life balance

Why So Few Can Write

September 4, 2012 by David

If you, like me, have wondered why so few executives and business people can write persuasively (or at all)… you might find this lengthy article in The Atlantic magazine will illuminate the issue for you.

I know that in my work coaching entrepreneurs, many otherwise talented and passionate startup founders are hampered, handicapped really, in their inability to write clearly, effectively and above all, persuasively.

Why not?

Yes of course, the U.S. education system needs repair and improvement, but what you may find the article inspiring for the point of view it brings to this problem — because improvement came not from a new technology for instruction, not more school hours, and not by changing teachers.

Improvement came by placing an huge focus on the basics of analytic writing, every day, in every class.  This could be a model of educational reform, and it could expand the number of students will be our next startup founders.

Filed Under: Sometimes A Blog Tagged With: communication, education reform, entrepreneur, founder, writing skills

Brainstorming Doesn’t Work (and never has)

March 4, 2012 by David

Turns out that brainstorming doesn’t really work.  As early as 1958, Yale University ran experiments that showed single participants came up with roughly twice as many creative solutions as groups “brainstorming” did… and over time the numerous follow-up studies have consistently shown that brainstorming groups think of far fewer ideas than the same number of people who work alone, and then pool their ideas.

Sobering, eh?

What’s really impressive is that even the term, let alone the concept, was the totally made-up, unscientific “tool” presented to the business community by a advertising agency man in his book published in 1948 (predating the Mad Men era).

But since we’re bound to be working on problems as groups, even in a tiny startup, I strongly recommend you read the whole article to get the rest of the story, and implications for current day brainstorming.

Filed Under: Leadership, Sometimes A Blog Tagged With: communication, emotional intelligence, entrepreneur, group dynamics, leadership, marketing

Crazy, or Just Inspired?

January 4, 2012 by David

I was recently schooled on the importance of the “First Follower” in entrepreneurial startups, and the class was fully resonant.  In fact, I’m fairly embarrassed that I hadn’t realized the First Follower’s role before now.  Because it is essential.

The key here is that there isn’t much difference between a crazed whackjob and a brave new leader, at least not at first glance, and sometimes not even with the benefit of another look.  Is that guy crazy, or just inspired?

Let’s face it, we’ve all known for a long time that the #1 attribute of a entrepreneur is self-denial.  After all, the entrepreneur is going to hear constantly that It cannot be done, can’t be funded, can’t be built (or built affordebly), can’t be brought to market, can’t be (easily) sold, etc. etc.  Even the well-intended supporters can’t seem to stop themselves from pointing out the difficulties… and the entrepreneur has to ignore this input, has to practice self-denial and forge on ahead anyway.

But therein is the paradox.  An entrepreneur that ignores hard facts, hard constraints, and good advice… does so at their peril.  So how to balance the confidence to go on, no matter what, with the wisdom to listen and observe?

As we wonder about the individual on the whackjob-to-brilliance continuum, there is a test that almost everyone else is unconsciously waiting for: the First Follower.

This brief, 6 minute TED talk by Derek Sivers (founder of CD Baby, and quite a whackjob himself) you’ll see a vivid explanation of the concept: http://www.ted.com/talks/derek_sivers_how_to_start_a_movement.html

While we can lionize the courage of brave leaders, the most important test isn’t their idea (or themselves) but whether they can attract a First Follower.  As Sivers explains, the First Follower models for everyone else, what they should do.

Because the esteemed leader isn’t actually modeling the desired behavior.  He’s out in front, doing something crazy.  The First Follower is literally and figuratively the model of what the rest of us need to do, the catalyst from crazy idea to brilliance.

Obviously, that isn’t sufficient for success, but it is absolutely necessary.  And if you think about it, investors, journalists, candidate employees, and definitely customers are looking for it.

Think about it.

Filed Under: Entrepreneurs, Leadership, Sometimes A Blog Tagged With: entrepreneur, founder, leadership, marketing, shared values, startup

Why Partner?

October 6, 2011 by David

Chapter 3

Why Partner?

(from my upcoming book)

 

Indeed, why ask a partner to join you in your business?

Many of my clients, and before them, many of the founders I counseled, have assumed that they need a partner.  Even those who had lost money, endured sleepless nights, or otherwise suffered in previous startups that involved a partner seemed to still think that they needed a partner, in order to be successful.

I certainly identify with the assumption, and I myself had a partner for more than a decade continuously, and enjoyed it immensely while benefiting from it in myriad ways.  But that’s rare.  What seems to be the rule, not the exception, is ugly divorces.  Yes, not only did my partner and I come to a graceful conclusion, we’re still dear friends and would trust each other with our very lives.  How do you get one of those?  Well, we’ll talk about that…

First, let’s delve into why so many founders assume they need partners, or at least co-founders.  Then we’ll examine what is behind those “needs”.  We’ll finish up with some specific, concrete tools you can use if you’re thinking about a partner.

The Usual Suspects

Most of the entrepreneurs I meet who are looking for a partner, or have just recruited one, have done so because

[To be continued]

 

Filed Under: Entrepreneurs, Excerpts from the Upcoming Book, Sometimes A Blog Tagged With: business venture, clients, co-founder, entrepreneur, founder, partner, startup

  • 1
  • 2
  • Next Page »

New Book

Own Your Brand: An Executive Coach Helps You Refine Your Personal Brand on LinkedIn

Just released by Col du Granon Press, David’s first book is now available at bookstores worldwide.

About David

David has been advising entrepreneurs and leaders since 1998. He founded Flashing Red Light eleven years ago. More about David...

Stay Connected

  • Facebook
  • Instagram
  • LinkedIn
  • Medium
  • Twitter

Talk to Me

Lets start the conversation.
  • Home
  • About
  • Clients
  • Testimony
  • Coaching
  • Read These
  • Tools
  • Content

© 2023 by Flashing Red Light, LLC. All Rights Reserved.